Document management saves £30,000 per site

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$6bn motion and control giant Parker Hannifin says it’s saving £30,000 per year at one facility since implementing Create!form’s document output management software, and is now rolling it out to 100 other locations across 27 countries. Brian Tinham reports

$6bn motion and control giant Parker Hannifin says it’s saving £30,000 per year at one facility since implementing Create!form’s document output management software, and is now rolling it out to 100 other locations across 27 countries. The firm has already completed installation in the UK, Mexico, Korea and Australia. Parker Hannifin business application manager Tina Williams says: “Parker Hannifin already had a forms overlay product, but it was not able to support the growing output management needs of the 100-plus locations for which we provide IT support.” She says savings from the new system were immediate. “In Germany, our accounts receivable department used to review the severity level of past-due accounts, then manually fax payment reminders that had been output on pre-printed stationery to our customers. This cost Parker more than £30,014 per year. “With Create!form, our accounting department runs the reminders overnight, and the notices are automatically faxed directly to the customers based on parameters set in Create!form. Our new cost, which includes faxing, is now just £754 per year.”