Denby’s Precise performance monitoring keeps Oracle Applications fired up

Denby Pottery, the £35 million Derbyshire stoneware manufacturer, is using application performance management IT provider Precise Software Solutions systems to optimise its pioneering NT-based Oracle Applications system. The firm has bought its Precise/SQL and Precise/Interpoint, and says they have helped maintain performance on its growing system, as well enabling smooth migration from Oracle Applications 10.7 to 11.0 – and now to 11i – and ensuring best ROI (return on investment) for the Oracle system. Prior to implementing Precise, Denby had been experiencing problems and, with only five IT staff, was finding itself unable to deal with them. But with the system deployed, potential performance bottlenecks on the live system are being identified automatically before they become a problem and start affecting users and the business. Says Denby’s IT manager Mark Allcock: “What Precise offers our business-critical systems is simply unique. For Oracle Applications there is simply no other product that can provide the level of detailed reporting on the performance of our system. “Precise shows how our Oracle database and server are coping with the demands placed on them.” And he adds: “It achieves all of this with minimum overhead on the system… We couldn’t run effectively without [it].”