The company identified the need to increase motivation, improve productivity and create a culture of continuous improvement. It partnered with independent training company Skills Training UK, that developed a training programme which suited its business needs.

The course was designed around the Business Improvement Techniques (BIT) Level 2 and 3 Apprenticeships, which upskilled employees in the language and practices of Lean Manufacturing through a mixture of classroom based learning and practical application of improvement projects.

Tony Pontremoli, quality engineer at Flowserve, said: “The training has given me the knowledge and tools to improve systems and procedures by getting me to think about the root cause of problems and to think about what could be done differently.”

Natalie Clark, HR Officer at Flowserve, said: “We are already seeing lasting benefits from the training programmes which have not only upskilled and created a more motivated workforce, but have created tangible financial benefits that will have a permanent effect on our future.”

Stephen Crawley, chief operating officer, Skills Training UK, said: “The Flowserve management team have really understood the importance of continuous improvement in the workplace and we have helped them open their eyes to the opportunities with funding, and the importance of utilising the levy tax which they are paying.

“It’s fantastic that we are already seeing excellent results and we’re looking forward to continuing to work with Flowserve to help establish them as a cut above the rest in operational excellence.”