At Epicor, we have long advocated that digital transformation is not a magic solution but a mindset. This mindset is essential in today’s world, requiring resilience, agility, and foresight to not only survive but to outpace the competition, enhance customer service, and sustain growth.
The terms Industry 4.0 and digital transformation can often be misunderstood, as they mean different things to different people. However, the best way to understand these concepts is to hear from those who have pioneered and succeeded. With immense pride, we introduce Progressive Technology Group, a Newbury-based sub-contracting engineering company that has evolved and grown remarkably. They have expanded their production facility, penetrated new markets, and created one of the UK’s most compelling apprenticeship programs.
Company Background and Evolution
Founded in 1977, Progressive Technology Group started as a small jig and tool manufacturing unit. With growth came new leadership and a shift towards CNC machinery. A pivotal moment occurred in 2005 when they secured their first Formula 1 (F1) customer. This relationship marked a defining moment, positioning them as a key supplier to the F1 industry. Their reputation for quick turnarounds soon attracted more F1 clients, leading to a rapid increase in demand.
Expansion and Growth
By 2013, Progressive Technology Group faced the challenge of meeting growing demand. They moved to a larger facility, expanding to 22 staff and 6-8 machines, with a turnover of £2.5 million. Their objective was to fully utilize this new space. Within five years, they had filled their 32,000 square feet facility, operating 24/7 with 110 staff and introduced additive and composite manufacturing.
Continued Expansion and Diversification
To accommodate their growth, they acquired an additional 10,000 square feet dedicated to manufacturing components and finishing processes. Their goal was to become a one-stop shop for their F1 customers. They also established a dedicated training space for engineers and leadership training, supporting 18 apprentices annually.
Aerospace Industry Entry
Their significant growth led them to explore opportunities in the aerospace sector, which has the potential to surpass their F1 business. They now operate in a 100,000 square feet facility, reflecting their continuous expansion and digital transformation.
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Digital Transformation in Engineering
Two years into their major growth phase, it became clear that their existing software and processes were no longer adequate. They relied on Excel spreadsheets and manual processes, including post-it notes, which were no longer effective. They decided to implement an ERP system. Choosing the right vendor was crucial, so they consulted with their customers and similar businesses, asking hard questions about their experiences and the choices they made.
ERP Implementation Challenges
Implementing the ERP system required buy-in across the entire company. It was essential to ensure that everyone, from the owner to the employees, understood that this was more than just a software package. Transitioning from sticky notes to a digital system took 3-6 months. Once everyone was on board, the benefits became clear, with employees relying on dashboards and data for their work.
Customer Impact
Customers noticed the improvements immediately. They inquired about the changes and were impressed with the new capabilities. Aerospace customers, in particular, appreciated the enhanced quality control and traceability provided by the ERP system.
Technology in Engineering and Continuous Improvement
Progressive Technology Group’s journey with Epicor has been ongoing for eight years. They actively engage with Epicor through forums and advisory panels, continuously seeking ways to improve and innovate.
With that brief overview, you get a taste of how the Executive Management’s foresight for a growth target led them to invest in a digital transformation strategy, instilling a transformation mindset throughout the company and ensuring the right teams were aligned to deliver on the vision. Most importantly, they strongly recognise that the marathon has only just begun, and the continuous iterations provide more platforms for growth.
Conclusion: The Ongoing Digital Transformation Journey
To hear the discussion and understand their full story of transformation, listen to the team, Steve Shadwell, Operations Director, and Alex Ridge, ERP Developer and Data Analyst of Progressive Technology Group and witness what it takes to achieve digital transformation. It’s clear that their success hinges on the integration of technology in engineering and the lessons learned from ERP implementation challenges, positioning them for future growth.
