Construction Specialities builds better business processes

1 min read

Better order entry, product picking, job control and cost management are among benefits at architectural product supplier Construction Specialties following implementation of its new ERP system.

The Aylesbury-based company, which provides products from entrance matting for shopping centres to bacteria-resistant wall coverings and paints for hospitals, went for an Access Supply Chain system. It says it used the opportunity to gain significant business efficiencies and improvements. “It’s as much a review of our processes as the way the system supports them,” says financial controller Andrew Cousens. For example, the new system now takes quotes directly from Construction Specialties’ CRM (customer relationship management) system and drives the order process from that point on. “For us, it drives everything from sales order processing, purchasing order processing, inventory control, despatch and invoice, before feeding directly into the financial ledger,” says Cousens. Previously, each operator checked stock availability and highlighted requirements to purchasing before entering orders. “Now, we can put an order on the system and a picking list will be generated immediately. This will highlight anything that can’t be picked and flag it with purchasing. It will be a much faster and smoother process.” Beyond that, the system will also automate some of the company’s administration of its supply and install service via its contracting module. “This gives us the ability to control the jobs, including the labour costs and materials costs, for example,” explains Cousens.