Craig and Derricott switches to Dynamics NAV from Azzure IT

Andrew Dolman, Craig & Derricott's managing director, explains that the project is part of a long-term programme of investment in core areas of their business, including manufacturing, sales and personnel, and is aimed squarely at improving efficiency and promoting growth. "Performance issues combined with a lack of local support were becoming real problems," states Dolman. "At the same time, new standalone CRM and finance systems were proving difficult, costly and impractical, resulting in data duplication and a heavy reliance on data rekeying." He expects Dynamic NAV's superior stock control and straightforward data management not only to make the company's e-commerce system easier to run, but also to allow customers to see more information online. He also says the firm will benefit from Dynamics NAV's financial, warehouse, production and manufacturing management applications, which together will streamline operations. As for why Azzure, Doman says: "Getting the right business fit, in terms of choice of partner was key. Azzure IT amply demonstrated their understanding of our business requirements, along with an in-depth knowledge of the Dynamics NAV product."