At that time, 1,350 technology decision-makers at small and midsize businesses (SMBs) with $20-$250 million USD in revenue were surveyed. The goal of both surveys was to gain insight into respondent views on enterprise resource planning (ERP) solutions. Epicor wanted to know if they were satisfied with their current solution and what features they would look for when evaluating a new platform. The SMBs were asked about their experiences as ERP customers to determine which stages of the ERP journey were comfortable and where improvement was needed.
In this report, Epicor share their latest findings on the current state of cloud ERP adoption for enterprise businesses, report on the notable differences from the Industry Insights Report 2022 SMB findings, and reveal how ERP needs to evolve in the future to meet changing needs.