Standards of repair and maintenance of metal doors and shutters are set to rise significantly following the launch of the Door & Hardware Federation (DHF) Quality Mark.
The new Quality Mark is only awarded to door companies that have demonstrated their ability to provide high quality repair and maintenance for industrial and commercial doors following rigorous checks carried out by the DHF.
Holders of the DHF Quality Mark for the Maintenance of Doors and Shutters must:
- Demonstrate their experience in repair and maintenance
- Have a fully documented quality management system in place
- Offer levels of training compliant with CSCS card qualification or have NVQ training procedures in place
- Keep repair and maintenance records for a minimum of seven years
- Offer high levels of maintenance which include maintenance contracts, 24 hour answering service and an emergency call out service that provides onsite visits within four hours of an emergency call
- Demonstrate full compliance with DHF Repair and Service Approved Standard TS004.
DHF Repair and Service Approved Standard TS004 governs minimum maintenance standards for 11 categories of products including all types of manual and power operated industrial and commercial doors, shutters, gates and barriers and power operated domestic garage doors. The Standard is downloadable from the DHF website.
Bolton Gate is one of the first DHF companies to sign up for the DHF Quality Mark scheme. Pictured here are service director Bob Grace (right) and Leeds service manager Paul Carrick.