Following success with stationery manufacturer Setten & Durward, ERP software developer K3 is now offering network infrastructure design and support services.
The Microsoft Certified Gold partner provides a full infrastructure design, implementation and support service to ensure that each implementation of Syspro ERP runs on a well maintained and optimised network.
“Customers gain immediate benefit from this expertise, which allows them to get on with their business without the worry of system downtime,” says Howard Joseph, managing director, K3 Business Technology Group.
He says that some users are already going for all-in proactive support, covering every element of IT – from ensuring system security to managing backups, monitoring system resources and software updates and so on.
That’s the approach taken by Setten & Durward, and finance manager Theresa Morris says: “This is an extremely valuable service for us; it allows us to run the business, confident in the knowledge our IT is in good hands.”
Says Joseph: “Our network support packages provide customers with the reassurance that we are just a phone call away and that we are working with them to ensure that their systems are running smoothly. With K3, the headache and cost of running IT systems for our customers is minimised and instead they gain the full benefit of optimised efficient systems.”