The report ‘Dual Impact: together we make a difference’ shares measurable progress on 24 out of 25 sustainability targets set. It acknowledges the efforts of Toyota, its partners and stakeholders to meet targets and improve sustainability performance.
EcoVadis, a provider of sustainability supply chain ratings, has ranked Toyota Material Handling Europe alongside the world’s top 2% of companies. This means that Toyota has demonstrated class-leading transparency and has achieved ‘advanced CSR engagement’.
This second report extends the company’s reporting scope to cover more of its operations, and now includes 10 sales and services companies from Europe, including the UK, this includes more than 82% of employees.
Quality products and services also have a significant impact on the triple bottom line, which is why the report also includes Toyota’s efforts to remain ‘Number 1 in customer satisfaction’.
Tom Schalenbourg, Sustainable Development Director at Toyota Material Handling Europe, said: “Reporting is just the tip of the iceberg – to run a responsible business, there must be continuous improvement. As a company, we are keen to meet and exceed our objectives and remain an industry leader in sustainability.”
