More than half (53%) of organisations report significant downtime due to patching, according to survey by Dell KACE, which also reveals that more automation around patch deployment is right up there on the IT agenda.
Other key findings include that 20% of respondents have been hit by a security problem, because patches had not being rolled out – again as a result of poor or non-existent automation.
And 29% of firms have IT teams conduct patching out of hours, leading to increased costs. Only 17% are able to carry out patching without impact on the business or its IT staff.
For 44% of respondents, the biggest pain is the sheer frequency of patch releases, followed by supporting remote users (39%) and the time taken to deploy the patches (38%).
"Automating patching and deployment can take away both the manual labour to get updates out to end-users, while reducing the impact that patching can have on both end-users and the IT staff," comments Seann Gardiner, EMEA sales director for Dell KACE.
"Taking the right systems management approach can help streamline the process of getting patches out to end-user machines, giving IT more time to concentrate on value-generating activities for the business," he adds.