Improving operational performance through an up-skilling apprenticeship scheme

1 min read

By Robin Clarke, partnership director, JTJ Workplace Solutions

Any organisation’s performance relies on its people, so for growth-based businesses, new skills need to be continuously acquired.

There are a number of core components of up-skilling apprenticeship schemes that ensures that employee skills are in sync with what is actually required, and to develop individuals who can add value, innovate and directly contribute to the bottom line.

Aimed at existing workforces, programmes focus on a set of core improvement competencies which develop skills throughout a workforce that lead to direct organisational operating improvement though measurable commercial results. There is no age limit, it is available for all employees with the exception that they must not hold a Level 4 or above qualification (diploma, degree).

This type of apprenticeship programme drives quantifiable business performance and productivity through Continuous Improvement techniques aligned to lean management and six sigma methodologies. Units including Kaizen, Problem Solving, 5S/SMED and Team Working up-skill workforces and deliver sustainable bottom line business impact.

Our methodology is based on a classroom framework which then takes learners out into their everyday work environment to apply their newly found skills. This has resulted in a fundamental shift in behaviour change through engaging individuals to align themselves with up-to-date best practice.It also provides individuals with the ability to identify inefficiencies and drive both efficiency savings and quality improvements.

A key strength of this is how we engage the workforce - on-site and full time. A typical programme is made up of 12 sessions over one year carried out by a dedicated on-site tutor and a mix of classroom training, assessment and observation, and learner project support. Projects are mapped around improving quality, cost and front-line delivery.

All learners are assessed against a funding criteria, which helps establish Government funding eligibility. The direct costs to any business is the cost of the time to release staff, however evidence has shown a four times gain on ROI against the cost of release. We are currently seeing millions of pounds of identified savings via apprenticeships, measured by establishing parameters which focuses on an overall Lean/Continuous Improvement based training package, that not only delivers a commercial return on investment and also sets out establishing a sustainable and often, cultural behaviour change that paves the way for year on year quantifiable measured improvements. All delivered by empowering the employer’s greatest asset – their workforce!