LG Electronics adopts global single instance of Oracle E-Business 12

LG Electronics CIO Kim Tae Keuk says that by integrating its regional operations onto a unified system the company is now able to optimise collaboration, standardise global processes and maximise competitiveness, for example by responding better to customer inquiries. He explains that LG replaced several legacy ERP systems and says it has also significantly cut worldwide account closing time, and greatly shortened profitability analysis time. What’s more, he says the organisation has also realised an increase in productivity and a reduction in system maintenance costs. Business processes and systems across four main business areas were integrated to ensure smooth flow of information through the company, and by adopting identical processes across the world, LG Electronics has enabled better staff collaboration around, for example, global marketing programmes and year-end account closing. ”Oracle offers comprehensive support and ensures the success of the deployment, and the new system will allow us to better compete in the global market,” comments Tae Keuk. He expects that by 2010, LG Electronics will complete the worldwide integration into a global single instance.