Operational Performance Management

It also considers the role of the workforce as a fundamental means to achieve continuous improvement and maximise your organisation's performance. In addition you will learn to effectively implement performance management initiatives and understand how to use information effectively to successfully execute strategy. DELEGATE PROFILE • Managers, executives or analysts who have responsibility for performance management and improvement projects. CORE CONTENT • Use of information • Improving internal processes and partnerships • Data automation • Continuous improvement • Tools and techniques • Implementation • Organisational learning and culture KEY BENEFITS • Achieve operational excellence and provide value for your key stakeholders • Set appropriate targets to motivate the workforce • Enhance the efficiency of processes while improving the quality of products and services • Launch strategic measures into action • Connect strategy with performance improvement initiatives • Critically review the role of performance information • Accelerate the use and adoption of strategic and operations performance measurement systems • Achieve improved performance though operational excellence • Set feed-forward and feedback performance reviews to nourish people and processes. Event Location: Cranfield, Bedfordshire Fee: £2,100 + VAT Fees include 2 days' tuition, course materials, accommodation (if required) and lifelong access to The Cranfield School of Management Alumni Network. For more information or to book visit the course page or call Robin Nar on 01234 758123.