Forensic liquids firm confirms electronic conviction

SmartWater’s manufacturers forensic products used to permanently mark items of value with a DNA-style liquid registered to the owner – spraying intruders as they enter homes or businesses. It’s one of the most powerful criminal deterrents available, and is used by police forces and local authorities across the UK. With huge growth in adoption, the company needed new IT and went for McGuffie not least for its ability to provide a complete chain of electronic evidence to help convict burglars. That will be provided by Syspro’s Lot Traceability module, which traces items, maintaining quality assurance and tracking expiry dates. That, says the firm, will enable it to prove beyond reasonable doubt that any of its forensic codes, along with the chemical creation processes, are fully traceable. Says Maisy Owen, SmartWater’s customer services manager: “Although we have paper-based audit trails at the moment, Syspro will provide us with a complete chain of evidence in an electronic format that we can present to court, in order to secure a conviction.” Syspro will be installed in a phases starting with CRM (customer relationship management), then financials, and finally production. “We are also looking to Syspro to ensure our processes run smoother and for cost reductions in the amount of materials that we use,” says Owen.