Nelson Industrial doubles revenue under Infor ERP Visual

Dorin Radu, corporate managing director for Nelson Industrial, says this improvement has been achieved within three years and that no additional administrative or support staff were required. "We wanted to implement a new ERP solution not only to reduce our overhead and simplify processes, but also to grow more confidently and aggressively in the future," explains Radu. "ERP Visual helped us grow in a smooth, controlled manner without adding burden," he adds. Radu says that because ERP Visual is an integrated system, users have visibility, and easy access to data and reports across the entire business, enabling more timely and cost-effective management decisions. He explains that manufacturing and engineering managers use Infor's Throughput module to track resources and monitor demands – so accurately detecting potential delays and enhancing the firm's ability to fulfil customer orders efficiently. And he also reports increased customer satisfaction and improved internal communication now that account managers and customer service representatives can access reliable information.